Dog Walking + Pet Sitting Services and Pricing Guide
Once a dog walk/pet sit visit has been confirmed, all payment for services by Purrs & Grrrs must be submitted prior to or on the 1st day of service. If payment is not received within 3 days of your pet care service, this gives Purrs & Grrrs your permission to charge the credit card you have on file with us for the full amount owed.

Purrs & Grrrs accepts the following methods of payment for all tips & services -
*Cash
* check or Zelle Bank payment (https://www.zellepay.com/get-started - payment can be sent to info@purrsandgrrrs.com or 323.533.8694)
* PayPal
*Credit/Debit card on file via Precise Petcare

Initial Meet & Greet (FREE) – Your Meet & Greet consultation will include an initial meeting and interview with your sitter. If an additional meeting and interview is requested by the client, a return visit charge of $18 will be applied (not applicable if a client has moved to a new residence or re-keys their home).

Additional Meeting Fee ($20) – Occurs when an existing client adds a new pet to the household (requires an additional meeting), or if client requests an additional meeting for any other purpose.

Potty Breaks & Dog Walks (15 minutes: $20 II 30 minutes: $26 II 45 minutes: $32 II 60 minutes: $37) – We take your dog(s) out for potty breaks or on their own private walk in your neighborhood where they feel the most comfortable. All walks are geared towards your dog's energy level and exercise needs, and include play & cuddle time, poop pick-up, water & food bowl refresh (as needed) and administering medication (injections not included). Additional dog(s) may be added at $5 each.

Pet Sitting (15 minutes: $20 II 30 minutes: $24 II 45 minutes: $29 II 60 minutes: $34) – Private in-home visits for cats, equines, chickens, reptiles, fish and other pets. Visits include play & cuddle time, litter box/enclosure cleaning & refresh (if needed), water & food bowl refresh (as needed) and administering medication (injections not included). *Pet-Sitting Pricing is for up to 2 pets - additional pet(s) may be added. Contact Purrs & Grrrs for pricing on larger packs/herds.

ALMOST Overnight Care ($85 per day - 3 visits daily) – Our most popular premium service! This is a great option for pet parents who travel for work or go on vacation and want to ensure their pets have regular company and their normal feeding and/or potty break needs are met. ALMOST Overnight Care includes - a 1 hour Evening Tuck-In visit between the hours of 7p - 10p to tuck your babies in for the night, a 1 hour Morning Rise & Shine visit between the hours of 6a - 9a and a 30-Minute Afternoon Stretch. ALMOST Overnight Care over several days also includes light home care services such as watering plants, turning on/off lights, bringing in mail, taking out any trash, opening/closing curtains, etc. *Pet-Sitting Pricing is for up to 2 pets - additional pet(s) may be added. Contact Purrs & Grrrs for pricing on larger packs/herds.

Pet Taxi ($20+) – Cost of trips within our service area. Additional $1 per mile fee is applied if outside our service area. Vet/Grooming etc appointments are then additionally charged as pet sitting visits for the length of time we remain at the office/groomer etc.

Rush Fee ($7 per visit) – Service requests with less than a 24-hour notice from requested visit day/time.

Extra Pet Fee ($5+) – Applied per visit for each additional pet, if applicable, in the home in which we are providing care.

Holiday Surcharge ($10 per visit) – A non-refundable surcharge applied for services performed on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day and New Year's Eve.

Misc. Billing Fees – Late Payment Fee ($20), Returned Check Fee ($20), Out of Service Area Fee ($5+ per visit)

Cancellation Policy – We require at least a 48-hour notice to cancel any requested visits in order to receive a full credit applied to a future service(s). Appointments canceled with less than a 48-hour notice will be charged the full visit amount.

Refunds - Purrs & Grrrs does not provide refunds for any pet care services. All services rendered are considered final + complete. Please refer to our "Cancellation Policy" for details should you need to cancel any pet sitting or dog walking visit(s).

By signing below, client acknowledges receipt of Purrs & Grrrs Services and Pricing Guide, and understands the details of services provided.

Veterinary Care Release Form
I understand that in the event of an emergency, Purrs & Grrrs, LLC will make every attempt to contact me. In the event that I cannot be reached, I authorize the following:

This release does not expire and will remain valid for all future Purrs & Grrrs, LLC services.

In the event that any of my pets or large animals appears to be ill, injured, or at significant risk of experiencing a medical problem at the start of service or while in the care of Purrs & Grrrs, I give permission to Purrs & Grrrs to seek veterinary service from a veterinarian or a veterinary clinic. I understand every effort will be made to take my pet to the vet clinic specified in my pet's profile in the Purrs & Grrrs Client Portal if the situation permits however; Purrs & Grrrs has the authority to seek treatment at any veterinary clinic should it be absolutely necessary as deemed by the sitter/dog walker. Any Veterinarian or emergency care clinics chosen by Purrs & Grrrs are acceptable for emergency care.

I ask Purrs & Grrrs to inform the attending clinic or veterinarian of my requested total diagnosis and treatment limit, per pet (most common values are $200, $1000, or unlimited) as defined in my pet's profile in the Purrs & Grrrs Client Portal. I understand that efforts will be made to contact me regarding any treatments, illness, injury, or potential problems as soon as the condition is deemed not life threatening and/or contact is possible. I understand that Purrs & Grrrs care providers work hard to prevent accidents and injuries, and that such problems may occur no matter how well a pet is cared for. I agree to allow Purrs & Grrrs care providers to use their best judgment in handling these situations, and I understand that Purrs & Grrrs and its staff assume no responsibility for the actions and decisions of the veterinary staff, the health, or death of my pet(s).

I will assume full responsibility for the payment and/or reimbursement for any and all veterinary services rendered, including but not limited to diagnosis, treatment, grooming, medical supplies, and boarding. I agree any and all such payments will be made within 14 days of incident. I also agree to be responsible for all Special Service fees assessed by Purrs & Grrrs for emergency transportation, care, supervision, or hiring of emergency caregivers, and will pay such fees upon return of pet owner.

I further authorize Purrs & Grrrs and my primary veterinarian(s) to share all of the medical records of all of my animals with veterinary clinics in an emergency in the interest of providing the best care for my ill or injured animal(s).

Every pet or animal at the site of service will be current (per my veterinarians recommendations) on its vaccinations prior to the arrival of any caregiver. I will also make arrangements to guarantee that each animal will remain current on its vaccinations throughout each service visit period.

I agree to notify Purrs & Grrrs of any signs of injury or possible illness before any visit as soon as the condition appears. Purrs & Grrrs reserves the right to cancel service at any location where a pet with a potentially infectious condition exists. Purrs & Grrrs strives to provide clean, safe service to each of our clients. In doing so, Purrs & Grrrs strongly recommends that each pet and large animal be vaccinated, de-wormed, and protected from harmful insects according to veterinarian recommended standards.

This agreement is valid from the date below and grants permission for future veterinary care without the need for additional authorization each time Executive Pet Services cares for one or more of my pets. I understand that this agreement applies to all of the pets and large animals within Purrs & Grrrs' care. In signing this contract, I agree that I have the sole authority to make health, medical, and financial decisions regarding the animals that will be scheduled to receive service.

Key Handling Policy
Purrs & Grrrs requires all clients to provide keys and/or home access instructions prior to starting pet care. We generally do not hold physical keys, and instead require you to provide a Key Lock Box, hide-a-key or provide other necessary home access instructions. If you prefer, Purrs & Grrrs may provide a Key Lock Box for you at the cost of $25 per lock box. This fee will be added to your 1st invoice.

We strongly recommend you DO NOT place a Lock Box/Hide-A-Key on your front door or any other door to your property. Instead, some possible locations for your key may be on a water meter, in a storage shed, in/under a planter etc. Be sure to indicate in your Client Profile where you'll have your key so our Team can access your home and your pet/s without any issues.

I understand and agree to adhere to the below Key Handling policies:
 Purrs & Grrrs will never make duplicates of my keys.
 Purrs & Grrrs has permission to provide my keys to any employee that will be conducting services.
 I further understand that if the services of a locksmith are required in order to access my home, I am responsible for all locksmith charges and any additional time the sitter is required to wait at the home until locksmith arrives.



Dog Walking + Pet Sitting Service Contract
Client desires to engage Purrs & Grrrs, LLC, its employees, members, agents and representatives (“Purrs & Grrrs”) to obtain the care and services provided by Purrs & Grrrs (the “Services”) for Client's pet(s) (the “Pets”), and Purrs & Grrrs agrees to provide Services in accordance with the terms and conditions of this Service Agreement (the “Agreement”).

In consideration of the following terms and conditions, and other good and valuable consideration hereby acknowledged by the parties hereto, Client and Purrs & Grrrs agree as follows:

1. Client authorizes and engages Purrs & Grrrs to perform the Services as set forth herein and in the price sheet provided to Client (the “Price Sheet”) for the time period(s) as requested by Client (“Scheduled Period”). During any Scheduled Period, fees for Services will be calculated pursuant to the Price Sheet, which may be modified from time-to-time by Purrs & Grrrs in its sole discretion. If Client determines that any Services scheduled during the Scheduled Period are no longer required, Client must notify Purrs & Grrrs promptly, and in no event less than the period of time specified in the Price Sheet to avoid being charged for any such Services.

2. In the event of an emergency (e.g., injured pets, severe weather, broken pipes, natural disaster, fire, etc.), Purrs & Grrrs is hereby authorized to take all measures deemed necessary or advisable by Purrs & Grrrs in its sole and absolute discretion in caring for Pets and Client's property (including without limitation emergency veterinary care for Pets and emergency repair services for Client's home) and Client agrees to defend, indemnify and hold harmless Purrs & Grrrs, its respective employees, members, agents and affiliates from all liabilities, claims and expenses, including reasonable attorney fees, that arise from or relate to such decisions. In the event of such an emergency, Client shall immediately reimburse Purrs & Grrrs for expenses incurred, plus any additional fees or expenses for attending to such an emergency. Furthermore, Client is responsible for providing keys to access their home or building. Any locksmith fees incurred as a result of providing faulty keys is the financial responsibility of the Client.

3. Client shall promptly pay all invoices from Purrs & Grrrs and may be required to pay certain fees in advance as determined by Purrs & Grrrs. Late fees, handling fees for returned checks and other fees shall be payable as set forth in the Price Sheet. Client shall pay interest charges at the lesser rate of one and one-half percent (1.5%) per month or the maximum rate permitted by law on past due invoices. Client will be responsible for all costs and fees associated with collection proceedings, including attorneys' fees, for all amounts more than forty-five (45) days past due.

4. Client represents and warrants that Pets have a current Rabies vaccination, if needed, based on guidance from their personal veterinary professional. Client agrees to indemnify, defend and hold harmless Purrs & Grrrs, its respective employees, members, agents and affiliates from all liabilities, claims and expenses, including reasonable attorney fees, that arise from or relate to Pets' behavior, including without limitation property damage, personal injury or death caused by Pets.

5. Purrs & Grrrs asks that, should there be other individuals visiting the home during our service period, (this includes but is not limited to, family, friends, service people) that we be notified that such persons may be present. Purrs & Grrrs is not held responsible for pets being cared for by other individuals. If there are any other individuals visiting the home for any reason during our service date(s), Client agrees to hold harmless and indemnify Purrs & Grrrs from damage, losses, accidents of any kind at any time.

6. Client must have legal rights to place animals in the care of Pet Sitters, Kennels, and Veterinary Clinics. Purrs & Grrrs cannot service a home with “Visiting” pets or animals that do not belong to the resident of the service site without separate sets of agreement forms, including Purrs & Grrrs' Dog Walking + Pet Sitting Service Contract, accepted and signed by each rightful owner(s). An additional pet fee may apply for visiting pets.

7. Client is responsible for pet-proofing house and yard, and the security fences/gates/latches. Purrs & Grrrs will not be responsible for the safety of any pets and will not be liable for the injury, disappearance, death, or fines of any pet with unsupervised access to the outdoors.

8. Client is responsible for all medical expenses and damages resulting from an injury to any member of Purrs & Grrrs by the Pet. Client agrees to indemnify, hold harmless, and defend Purrs & Grrrs in the event of a claim by any person injured by the Pet.

9. Purrs & Grrrs recommends that arrangements be made with someone to evacuate your pets in case of a disaster or weather related event/crisis. Purrs & Grrrs will do what is feasible & reasonable to see to your pets safety/care should such events occur, but Purrs & Grrrs cannot guarantee safety should such an event occur.

10. Purrs & Grrrs may substitute sitters as needed to accommodate for business needs and/or sitter illness and injuries or for “last minute” requests without notice.

11. Either party may terminate this Agreement at any time for any reason or no reason by providing the other party with notice of such termination. Clients who provide at least a 48-hour notice of cancellation of services will receive a full credit applied to a future service(s), while Clients who cancel services with less than a 48-hour notice will be charged the full service amount.

12. PURRS & GRRRS PROVIDES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES AND DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN CONSIDERATION OF THE SERVICES AND AS AN EXPRESS CONDITION THEREOF, THE CLIENT EXPRESSLY WAIVES AND RELINQUISHES ANY AND ALL CLAIMS AND LIABILITIES OF ANY KIND AGAINST PURRS & GRRRS ARISING FROM OR RELATING TO THE SERVICES OR THIS AGREEMENT, EXCEPT THOSE ARISING FROM THE GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF PURRS & GRRRS. WITHOUT LIMITING THE FOREGOING, IN NO EVENT SHALL PURRS & GRRRS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THIS AGREEMENT, EVEN IF PURRS & GRRRS HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES; IN NO EVENT SHALL PURRS & GRRRS' TOTAL AND AGGREGATE LIABILITY HEREUNDER EXCEED THE AMOUNT PAID BY CLIENT TO PURRS & GRRRS HEREUNDER.


The terms of this document apply to all the pets owned by the client, including any and all new pets that the customer obtains on or after the date this document was signed, at any and all locations the owner designates for service.
• Future Services: I authorize this contract to be valid approval for services so as to permit Purrs & Grrrs to accept all future telephone, online, mail or email reservations and enter my home without additional signed contracts or written authorizations.
• This agreement is valid from the date signed, and replaces any prior Legal Considerations agreements. Client agrees to any future Purrs & Grrrs term changes relayed verbally to the client, mailed or emailed in writing to the client, posted on our website or on Precise Petcare.
• The owner states that he/she has read this agreement in its entirety and fully understands and accepts its terms and conditions.

The validity, construction and performance of this Agreement shall be governed by and construed in accordance with the substantive law of the State of California, without regard to conflicts of law provisions. If any provision of this Agreement or the application of any such provision shall be held to be contrary to law, the remaining provisions of this Agreement shall remain in full force and effect to the maximum extent permissible.

IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date signed in Precise PetCare.



Credit Card Authorization Policy
Purrs & Grrrs requires a credit/debit card on file in order to confirm any pet care visits. If you have ever stayed in a hotel or rented a car, you are familiar with the concept of having a credit card on file. Your credit card information is stored in a secure, encrypted manner via Precise Petcare and only accessed and charged if there is an outstanding balance due. As of December 15, 2021, Purrs & Grrrs, LLC has adopted a Credit Card on File Policy.

At the time of your account registration via Precise Petcare, new Purrs & Grrrs clients must provide their credit/debit card information via the "Billing" section of your profile. Your credit card numbers will be encrypted and stored securely via Precise Petcare. Purrs & Grrrs will never store your billing information internally via email.

Once a dog walk/pet sit visit has been confirmed, all payment for services by Purrs & Grrrs must be submitted prior to or on the 1st day of service. Payment may be submitted via cash, check/Zelle payment, PayPal or via your credit/debit card on file.

If payment is not received within 3 days from the start of your pet care service, Purrs & Grrrs will charge the credit card on file for the full amount owed. By creating a Precise Petcare account and requesting pet care, you agree and authorize Purrs & Grrrs to charge your card on file for your requested pet care visits as stipulated above. You understand your information will be saved to your personal Client File for future transactions on your account.

How does credit card on file benefit you? Using the credit card on file, you may:
• Pay balances conveniently
• Make payments automatically using your credit/debit card of choice
• Avoid writing checks to pay bills by mail

Your credit card on file can be used for the following reasons:
-Pet care payments not collected from you at the beginning of the visit
-Cancellation charges
-Outstanding balance greater than 3 days past due

Please note that all of your rights with respect to the use of your credit/debit card will remain in effect. This new policy will in no way prevent you from being able to dispute a charge or question your card issuer's fees.